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architecture
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the logical organization of business processes and IT infrastructure that reflects how the PeopleSoft HCM product is configured
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as-is
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the current-state of processes, technology or general business operations prior to implementation of new systems
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BPD
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business process design
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business analysis
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the process of reviewing business processes (how things are done) and analyzing them
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business process
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a set of logically related and continuously evolving activities combined to produce a defined outcome; for example, develop products, processes, and channels, or manage financial operations
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business process design (BPD)
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a detailed description of the steps of the business processes, the order in which they are performed, and the decisions that are made along the way
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CCSF
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City and County of San Francisco
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change management
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a structured way to manage the people-side of change; within Project eMerge the purpose of change management is to help departments and individuals accept and adopt the new system, business processes and roles as standard operating procedures
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customization
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the development or alteration of software to meet a customer's individual requirements when the out-of-the-box product lacks required or desired functionality; customization can be expensive and makes updating the software more difficult, therefore it is usually limited
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COIT
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Committee on Information Technology, a City organization
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component
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see module
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configuration
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the process of defining the changeable values within a software package to meet the business and application requirements
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conversion
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conversion of data from the current format to the structure required by the new application; conversion can be performed via an automated program or can be completed manually
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enterprise
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an organization, including all business units
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enterprise-wide
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the entire City and County of San Francisco organization, inclusive of all departments
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fit/gap analysis
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analysis to determine requirements that will be supported by the standard solution (i.e. fit) and which may not be supported by the standard solution (i.e. gaps); each gap item requires potential resolutions (e.g. custom development or manual workaround)
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forum
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a cross-departmental team of CCSF managers and subject matter experts whose purpose is to provide input and feedback to the Project eMerge team and help make decisions related to a particular functional area (for example, Position Management or Recruitment)
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functionality
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the business operations that are handled by the PeopleSoft software system; how the software system functions
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HCM
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Human Capital Management, the latest term used in the human resources industry; refers to Oracle's PeopleSoft family of products that includes Human Resources, Performance Management, Learning Management, Compensation, Time and Labor and others
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interface
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a point of interconnection between two systems; for example, a network interface is a connection between a terminal and a network or between two networks
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IT infrastructure
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the physical hardware used to interconnect computers and users
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job class
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Civil Service/Charter term for a group of positions for which a common descriptive job title may be used and which is designated by a four digit class number (which is the same as the PeopleSoft job code); may be used interchangeably with the term job code within the Human Resources classification system; see also job code
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job code
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PeopleSoft term for a code identifying a job description within the PeopleSoft system; may be used interchangeably with the Civil Service/Charter term job class or classification within the Human Resources classification system; see also job class
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module
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a collection of functionality in the software, for example the Absence Management module is the part of the application that manages leaves and time off
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PeopleTools
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the name of the development toolset that is used to program the PeopleSoft applications
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PM
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project manager
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PMO
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program management office or project management office, depending on the number of projects being managed by a single organization
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self-service
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refers to the PeopleSoft application functionality that allows the end user to perform tasks that otherwise would be performed by someone else
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SME
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subject matter expert
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SPOC
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single point of contact
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stakeholder
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person or group affected by change and/or whose support is needed to enable the success of the changes to be implemented within the project scope
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subject matter expert (SME)
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someone who has experience in a particular business function or process, or a person who is an expert on a particular subject
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to-be
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the future-state of processes, technology or general business operations after implementation of new systems
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UAT
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user acceptance testing
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UPK
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Oracle's User Productivity Kit; a tool for creating instructor-led and online training, customized step-by-step procedures or job aids, system transaction documentation, and user acceptance test scripts
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user acceptance test (UAT)
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test conducted by the actual users to ensure the application performs as expected and that it meets all the business requirements (note that users are involved throughout the development process, not just during UAT)
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workflow
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the sequential flow of tasks and information in a business process
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