TRANSPORTATION   Percentage of San Franciscans who ride Muni at least once a week   Total annual Muni boardings   Percentage surveyed who rate Muni's timeliness and reliability as good or very good ==> Percentage of Muni vehicles that run on time   Percentage surveyed who rate Muni's routes as good or very good   Percentage surveyed who rate the pavement condition of the City's streets as good or very good   MUNI'S ON-TIME PERFORMANCE HAS IMPROVED SINCE 2000 Source: San Francisco Municipal Transportation Authority In July 2000, Muni started measuring the on-time performance on its most patronized routes, one of the service standards required by voter initiative. On time is defined as no more than four minutes late or one minute early. According to Muni, 71% of its vehicles ran on time in the last quarter of 2003. Muni's goal is to have 85% of its fleet on time by July 2004.       For more information: Data (Excel) City Survey Report (PDF) Muni's Web site: Muni rider surveys Muni service standard reports

last updated 5/21/04 Back to San Francisco Community Indicators Home Page