TRANSPORTATION   Percentage of San Franciscans who ride Muni at least once a week   Total annual Muni boardings ==> Percentage surveyed who rate Muni's timeliness and reliability as good or very good   Percentage of Muni vehicles that run on time   Percentage surveyed who rate Muni's routes as good or very good   Percentage surveyed who rate the pavement condition of the City's streets as good or very good   MUNI'S TIMELINESS AND RELIABILITY RATINGS ARE UP Source: San Francisco City Survey 2004 Margin of error: +/- 2.5 percentage points Muni's timeliness and reliability ratings have improved dramatically since 1997. In the 2004 City Survey, 42% of San Franciscans chose good or very good to describe Muni's timeliness and reliability, a similar percentage as 2003, but up dramatically from 32% in 2002 and a low of 15% of respondents in 1999. Only 22% of respondents have unfavorable impressions of Muni's timeliness and reliability, a drop from 30% in 2002 and a high of 47% in 1999.     For more information: Data (Excel) City Survey Report (PDF) Muni's Web site: Muni rider surveys Muni service standard reports

last updated 5/17/04 Back to San Francisco Community Indicators Home Page